All our Tassels are hand-made, and have been updated to include a screw-back to ensure they're firmer, and won't break. Occasionally the screwbacks on the tassels can loosen and get lost. No different to how you might lose an earring back. We listened to your requests and you can now purchase replacements on our website here... Shop tassel screwbacks
We take every care to ensure that our tassels are strong, sturdy and will last – they’re all made by hand in batches of 300-500 pairs!
In the unlikely event that your tassel breaks, please contact our Customer Service via the form here. Please be sure to include your order number and delivery address which can be found on your confirmation email, or under your orders in the My Account section here.